Our products are formulated based on natural ingredients, we choose to use high quality natural ingredients and strictly abide by relevant safety standards and regulations. Common harmful chemicals such as sulfates, parabens, artificial fragrances and colors are not included in our products.

We understand customers' concerns about product ingredients, so we promise to provide safe, harmless and high-quality natural care products, so that you can use them with peace of mind and enjoy their benefits. If you have any questions about the ingredients of a specific product, our team will be happy to provide you with further answers and support.

With the exception of sanitizers, the products we pick are never tested on animals. We adhere to ethical and moral principles in the development and production of our care products. We oppose any testing or unnecessary harm to animals.

We are committed to animal-friendly products and work with certifying agencies that do not test on animals to verify the animal-friendly policies and practices of our products.

We firmly believe that every living thing should be respected and protected, so we are committed to providing products that have not been tested on animals, and we are working hard to promote the reduction and prohibition of animal testing around the world. We appreciate your interest in animal welfare and choosing to support our animal friendly brands. If you have any other questions, we're happy to provide more information and support.

The ingredient list of our products is open and transparent, and you can find the complete ingredient list on the packaging of each product or on our official website. We believe this gives customers a clear understanding of every ingredient used in the product.

If you have any questions or require more detailed information about the ingredients of a particular product, please do not hesitate to contact our customer service team. Our team will be happy to provide a detailed explanation of the product's ingredients and ensure you have a clear understanding of the product's ingredient list.

We value the needs and health of our customers and are committed to providing safe, high-quality natural care products. Thank you for choosing NATROshop as your care product supplier, we will continue to strive to provide the best products and services.

Our products do not contain any artificial flavors or colors. We insist on using natural ingredients and essential oils to add fragrance and color to our products. We choose to use pure and natural botanical extracts and essential oils to give our products a natural and mild aroma.

We pay attention to product safety and high quality, and comply with relevant regulations and standards. Our products pass strict testing procedures to ensure that they do not contain harmful ingredients and are suitable for use by consumers.

If you have any questions about the ingredients of a particular product, our team is always happy to provide you with more detailed information. We appreciate your concern about product ingredients and choosing to support our natural care products. We will continue to strive to provide the highest quality products so you can enjoy a pure and natural care experience.

We recommend that clients use British Crocodile Oil Restorative Balm instead of steroid-based creams.

Our products do not contain any artificial preservatives. We insist on using natural preservatives and antioxidants to ensure the freshness and shelf life of our products. The natural preservatives we use include natural essential oils, antibacterial plant extracts and natural antioxidants, which have properties that protect products from microbial contamination and oxidation.

Our products are designed for a variety of skin and scalp types, including sensitive skin and scalp. The natural ingredients and formulas we use are carefully selected to reduce irritation and discomfort on sensitive skin and scalp.

We avoid common skin irritants like sulfates, artificial fragrances, artificial colors and phenoxyethanol. Instead, we use gentle and natural ingredients such as botanical extracts, botanical oils and essential oils that are gentle on sensitive skin and scalp.

While our products are often great for sensitive skin and scalps, everyone's skin condition is unique. Therefore, we recommend that you perform a skin test before using a new product by applying the product to a small area of ​​skin to see if you experience any discomfort. If you are sensitive to a specific ingredient in a product, please read the ingredient list carefully to ensure the product's suitability.

You can find relevant information on the packaging of the product or on each product introduction on our official website.

Many customer reviews and feedback on our products are available on our official website and other online platforms. You can find a section for customer reviews on the product page, which includes their experiences, results, and comments about the product. In addition, we also share real feedback and experiences from our customers on social media platforms.

We encourage customers to share their experiences and opinions so others can be more informed and make choices that are right for them. Our customer service team also regularly interacts with customers to answer their questions and provide support.

In addition, we constantly strive to improve the quality and effect of our products to ensure that every customer is satisfied with our products.

Our products are free of common artificial preservatives such as phenols, catechol, phenoxyethanol and formaldehyde. Instead, we use natural preservatives, such as natural antioxidants and essential oils, to preserve the freshness and quality of our products.

These natural preservatives include vitamin E, grape seed extract, rosemary extract, etc., which have excellent antioxidant properties while being harmless to the skin and body.

Our goal is to provide safe, pure and highly effective products that customers can use without worrying about artificial preservatives that may negatively affect the body.